Terms and Conditions

Read our terms and conditions.

1. Acceptance of Items

Coach House has the absolute right to refuse to stock any item for sale without supplying a reason and may withdraw any item for sale at any time. If we accept an item for sale and subsequently withdraw it, we will return a proportion of the stocking fee based on the period of the stocking year still to run and we will return the goods to you at our expense.

2. Safety of stocked items

Although we try to ensure the safety and condition of items sent to us for stocking and treat them in the same way as our own stock, all your items are stored at your own risk. In the event of stock damage by flood, fire, war or other catastrophe, Coach House Publications will not refund the value of the damaged items.

3. Termination of service

You may request that we withdraw your goods from service at any time. We will do this as soon as reasonably possible, usually within 2 working days. In this instance, we will not refund any of the stocking charge. We will advise you of the carriage charges to return your items to you and we will send them when we have received this money from you. If you decide not to have the goods returned, we will donate them to a local school, library or charity.

The same mechanism will apply if you decide to terminate the service at the end of a stocking year or do not pay for the new stocking year. (We will remind you before the new stocking year starts)

4. Continuity of Service

We host our website with a large, reliable hosting provider. However, owing to the nature of the internet, we cannot guarantee a 100% continuous service for the Coach House Online web site and we are not liable for any problems or losses arising directly or indirectly from the failure of these services.

5. Indemnification

You agree that you will defend, indemnify, save and hold ourselves, the hosting service provider and the web site designers harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against ourselves, the hosting service provider, our website designers and all their agents, customers, officers and employees, that may arise or result from any product sold for you, your agents, employees or assigns against liabilities arising out of; (1) any injury to person or property caused by any of your products sold through Coach House Online; (2) any products supplied by you infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement (4) any product supplied by you containing material that is libellous (4) any defective products sold for you .

6. Legal Area

In the event of a dispute, this agreement is subject to English law.

7. Variations to terms and conditions

If you are not happy with these terms and conditions, we are open to negotiation on specific items. Please contact us.

8. Changes to terms and conditions

Unless restricted by prior agreement with you, we reserve the right to change these terms and conditions at any time. No changes will apply to you unless we have notified you of them in advance, at which point you have the right to cancel if you are not in agreement with them. (see clause 4).